Terms of Service

1. Company Information

Arkadia Global Shipping Ltd is incorporated in Hong Kong Special Administrative Region. These Terms of Service govern your use of our website at arglosh.com and any services provided by us.

2. Website Use

Our website is provided for informational purposes and to facilitate service enquiries. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of third parties. You may not:

• Use the website in any way that breaches applicable local, national, or international laws or regulations
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any data, viruses, or other material that is harmful or disruptive
• Attempt to gain unauthorised access to any part of the website or its associated systems

3. Service Agreements

All shipping, logistics, and freight forwarding services are provided subject to a separate written service agreement or booking confirmation. These Terms of Service apply to website usage; specific shipping terms (including liability limits, incoterms, and cargo insurance) are set out in individual service contracts.

Quotations provided via our website or by email are indicative only and subject to confirmation of vessel availability, freight rates, and applicable surcharges at the time of booking.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Arkadia Global Shipping Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Disclaimers

While we endeavour to keep information on this website accurate and current, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information provided.

Shipping transit times, port schedules, and freight rates are subject to change without notice due to market conditions, weather, port congestion, or carrier decisions beyond our control.

6. Limitation of Liability

To the fullest extent permitted by law, Arkadia Global Shipping Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services, including but not limited to loss of revenue, loss of business, or loss of anticipated savings.

Our liability for any direct loss arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim. Cargo liability is subject to the applicable international conventions and our service agreement terms.

7. Third-Party Links

Our website may contain links to third-party websites for convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Privacy

Your use of this website and any data you provide is subject to our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any disputes arising shall be subject to the exclusive jurisdiction of the Hong Kong courts, unless otherwise agreed in writing.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

11. Contact